Privacy
Last updated 31 August 2026
volleyOS is a volleyball scoring app. This page says exactly what we store, why we store it, and how to get rid of it. If anything here isn't clear, email [email protected].
What we store
Your account
When you sign up we store your email address and a display name. If you sign in with Google or Apple, we receive your email and name from them. we never see your password. Authentication is handled by Google Firebase Authentication.
Your club, teams and players
A club record holds its name and, once a club chooses to publish a page, its branding, its town, a short description and any contact details it decides to show. Which accounts are its members and admins, and the code teammates use to join, are kept in a private area of the club that only members can read. They are never part of the public record. Teams hold a name. Player records hold a name, a shirt number, and a position. Players are entered by club members and are not accounts. A player cannot sign in, and we ask for nothing else about them.
Rosters are private to the club. They are never shown on a public page, even when a club publishes one.
Matches
A match holds the two team names, an optional venue, the scoring format, the match-day squad, and every point as it was scored, including which player it was credited to, when a club is recording that detail. Scores are recalculated from that log rather than stored as a number.
A result for a match played before you started using volleyOS can be entered by hand instead. That is stored as its set scores and the winner only. There is no point-by-point log behind it, because there were no taps to record.
Matchday availability
When a match is scheduled, the organiser chooses which players are invited to it. If you are invited, your answer (available, unsure or unavailable) is stored against that match, along with an optional note you can add for the organiser. That note is free text you write yourself, so it holds whatever you put in it. It is readable only by the match organiser, which means a club admin, the team's Coach seat holder, or whoever created the fixture. It is never shown on a public page and never to the rest of the team. An organiser can also record an answer on your behalf, and when they do, both your view and theirs say who set it.
Seasons and competitions
A club can group matches into seasons, and can keep a competition table holding the names of teams it plays against. Those opponent names are entered by the club and are not accounts.
Subscriptions
If you buy a subscription we store what you are entitled to and until when: which plan, when it lapses, whether it came from a store purchase or from us, and the identifier of the store product responsible for it. We also keep a record of each billing event your store sends us — its event identifier, type, the product, whether it was a real or a test purchase, and when it arrived. That record is what stops the same purchase being applied twice.
A Club plan is bought by an administrator for a club, so we also store which volleyOS account is paying for which club, and the size band it was bought at. Only members of that club can see it; it is never part of the club's public page.
We never receive or store your card details, billing address or store account. The purchase itself happens entirely inside Apple's or Google's payment flow.
Club branding
If a club uploads a logo it is stored in Google Firebase Storage and is publicly readable, because it appears on the club's public page. Don't upload anything you wouldn't put on a poster.
What is public
Nothing is public unless someone chooses to publish it.
- A match is shareable by link. Anyone with the link sees the score, the set history, and the point-by-point timeline.
- A club page is off by default. An admin turns it on, and it then shows the club name and branding, its team records and results. If the club chooses to add them, it also shows a short description, its town, and contact details such as an email or phone number, so a prospective player can get in touch. It never shows your roster, your members, the invite code, or private matches.
- A tournament page shows fixtures, standings and results for that event.
What we don't do
- No advertising, and no selling or sharing of data with advertisers.
- No third-party analytics or tracking SDKs in the app. The only third-party component is the purchases SDK described below, which runs when you open the Plans screen.
- No location collection.
- No access to your photos beyond an image you pick for a club logo.
Website measurement
The volleyOS website counts a small set of actions, such as opening the pricing page or choosing a start button. These are stored only as daily totals. We do not use analytics cookies, visitor identifiers, account identifiers or an individual event history, and we do not store your IP address, browser details or referrer with those totals.
Who processes it
volleyOS runs on Google Firebase (Authentication, Firestore, Storage, Cloud Functions and Cloud Messaging), which stores and processes this data on our behalf. Data is held on Google infrastructure in the United States.
Notifications, such as a reminder to answer availability, are delivered through Firebase Cloud Messaging. We publish to a channel per account rather than keeping a list of your devices.
If you buy a subscription, the payment is taken by Apple or Google through your device's app store and we never see your card details. Apple and Google hold the purchase and the payment method under their own privacy policies, and they are the only parties who can cancel or refund it.
RevenueCat processes the store's receipt on our behalf so we know your subscription is active, and tells our server when it starts, renews or ends. It receives your volleyOS account identifier and your purchase history for this app — which products, when, and in which currency — and not your name, email address or payment details. Your volleyOS account identifier is a random string that means nothing outside our systems. RevenueCat processes this data in the United States.
Deleting your account
You can delete your account from inside the app: You → Manage clubs and account → Delete account. That permanently removes your login, your email address and display name, and your membership of any club. If you were the last member of a club, that club, its teams and its rosters are deleted with you.
Matches a club has already played stay with the club, because they belong to the club rather than to one member, but they no longer connect to you. If you want a club and its entire history erased, email [email protected] from the address on the account and we will do it.
Your subscription records go too. Any pending purchase, and the link between you and a club you were paying for, are deleted; a club you paid for keeps the plan it has already paid for, but stops naming you. We keep the record of each billing event with your identifier removed from it, so a repeated message from the store cannot re-create a subscription for an account that no longer exists — what is left says that a purchase happened, not who made it.
Deleting your volleyOS account does not cancel a subscription bought through Apple or Google. Only your store account can do that, and you should cancel there first — otherwise it keeps renewing with nothing to unlock. The plans screen has a Manage subscription button that opens the right page for whichever store you bought from.
Children
Junior players are often on a roster. A roster entry is a name, a number and a position, entered by a club, and it is never public and never an account. volleyOS accounts are for the adults running the club, including coaches, organisers and volunteer scorers. They are not intended for children.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it, by emailing [email protected]. UK and EU users have these rights under UK GDPR and GDPR, and may complain to the ICO.
Changes
If this policy changes, the date at the top changes with it, and material changes will be flagged in the app.